Thank you for shopping with Kalyanii Group. This Shipping Policy explains how we process, handle, and deliver your orders placed through https://kalyaniigroup.com/. By placing an order on our website, you agree to the terms below.
📦 1. Order Processing
All orders received on our website are processed within 1–3 business days (excluding weekends and public holidays).
You will receive an order confirmation email after your purchase.
Once your order is dispatched, you will receive a shipping confirmation email including tracking details (if available).
🚚 2. Shipping Destinations
We currently ship within India.
Orders may also be eligible for international shipping where available. Any international delivery options, customs duties, taxes, or fees are the responsibility of the customer (if offered).
🚛 3. Shipping Charges & Free Shipping
Free Shipping: Free delivery on orders above ₹1,000 (India) or as specified on the website. kalyaniigroup.com
Standard shipping charges apply for orders below the free shipping threshold.
Shipping costs (if any) are calculated at checkout and will be displayed before you complete your order.
⏱️ 4. Delivery Timeframes
Estimated delivery timelines are as follows (these are approximate and may vary based on location):
Products will be delivered within 3- 5 days
Express/Optional Services (if offered): usually faster, as selected at checkout.
International delivery times vary by destination and customs clearance.
Delivery times may be longer during peak seasons, holidays, or due to unforeseen delays beyond our control.
🔍 5. Tracking Your Order
Once your order ships, you will receive tracking information via email or SMS.
Use the provided tracking number/link to follow the progress of your delivery.
❗ 6. Delivery Conditions
Deliveries are made to the address provided at checkout. Please ensure your address is complete and accurate.
We are not responsible for packages delivered to an incorrect or incomplete address due to user error.
If someone at the delivery address signs for the package, it is considered successfully delivered.
📦 7. Damaged or Lost Shipments
If your order arrives damaged, or you suspect it is lost in transit, please contact us immediately with supporting details/photos.
We’ll work with the shipping carrier to resolve the issue as quickly as possible.
📍 8. International Orders (If Applicable)
Duties and taxes for international shipments may apply depending on your country’s import regulations. These charges are not included in the product price or shipping fees and must be paid by the customer at the time of delivery.
🔁 9. Return & Exchange Information
For details on returns, exchanges, or refunds, please refer to our Return & Refund Policy page.
