Privacy and Policy
Welcome to Kalyanii Group (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kalyaniigroup.com/ (the “Site”) and purchase our products (“Products”).
1. Scope
This Privacy Policy applies only to our online activities and to visitors to our Site with respect to the information they share and/or we collect on the Site. It does not apply to information collected offline or via channels other than this Site.
2. Information We Collect
We may collect and process the following categories of information:
a) Personal Identifiable Information (PII) you provide
When you visit or make a purchase on our Site, we may ask you to provide certain personal information including, but not limited to:
Your name
Email address
Phone number
Shipping and billing address
Payment information (but note: actual card numbers may be handled by our payment processor and not stored by us directly)
Other information you choose to provide (e.g., in contact forms or live chats)
We will make it clear at the relevant point why we ask you to provide this information and how we will use it.
b) Information collected automatically
We also collect certain information automatically from your browser when you use the Site. This may include:
Internet Protocol (IP) address
Browser type and version
Pages of our Site that you visit, the time and date of your visit
Time spent on those pages
Referring/exit pages
Clicks and other actions you take
Device identifiers, cookies, and similar technologies
This is similar to standard log-files used by hosting services.
3. How We Use Your Information
We use the collected information for purposes such as:
Operating, maintaining and improving our Site
Understanding and analysing how you use our Site
Personalizing and enhancing your user experience
Processing and fulfilling your Orders
Communicating with you (e.g., for customer service, updates, marketing and promotional offers, if you have consented)
Detecting and preventing fraud and other unlawful activities
Complying with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies help us remember your preferences, record your session, and provide an improved user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However note that if you do not accept cookies, some parts of the Site may not function properly.
5. Third-Party Services
We may engage third-party service providers to perform tasks on our behalf and help us operate the Site. These may include payment processors, analytics services, email delivery services, marketing platforms, shipping and logistics partners, etc. These third parties may have access to your personal information only to perform those tasks on our behalf and are obligated not to disclose or use it for other purposes.
We also may use third-party advertising networks which may use cookies and web-beacons to measure or personalize advertisements. We do not have control over such third-party cookies and encourage you to review the privacy policies of those third-party advertising networks.
6. Information Sharing & Disclosure
Except as described in this Privacy Policy, we will not share your personal information with third parties, unless:
We have your consent to do so
It is necessary to fulfil your Order (for instance, sharing shipping address with courier partner)
We are required to do so by law, regulation or legal process
To protect our rights, safety or property, or that of our users or others
7. Retention of Your Information
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy (for example, to fulfill your Order, provide customer service, maintain records, comply with legal obligations, resolve disputes). After that, your information will be deleted or anonymised.
8. Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
The right to access – You may request a copy of the personal data we hold about you.
The right to rectification – You may ask us to correct any inaccurate or incomplete personal data.
The right to erasure – In certain circumstances, you may request that we delete your personal data.
The right to restrict processing – You may request a restriction on how we use your personal data.
The right to data portability – You may request that we transfer your personal data to another organisation, if technically feasible.
The right to object – In certain situations, you may object to our processing of your personal data (for example for direct marketing purposes).
To exercise these rights, contact us using the details provided below. We will respond within the timeframes required by applicable law.
9. Children’s Privacy
Our Site is not directed at children under a certain age (e.g., under 13 years). We do not knowingly collect personally identifiable information from children under that age. If you become aware that a child has provided us with personal information without parental consent, please contact us and we will use our best efforts to delete such information.
10. International Transfers
Your information may be processed and stored in India or other countries where we or our service providers operate. By using the Site and providing your information, you consent to such transfers.
11. Security
We implement appropriate technical and organisational measures to safeguard your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. However no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee absolute security.
12. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites. We encourage you to review the privacy policy of every site you visit.
13. Changes to This Privacy Policy
We reserve the right, at our sole discretion, to update or change this Privacy Policy at any time. When we do, we will revise the “Last updated” date above. We encourage you to periodically check this page for changes. Your continued use of the Site after we publish changes constitutes your acceptance of such changes.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data protection rights, please contact us at:
Email: [Insert your contact email]
Thank you for visiting and using our Site.